The Parkinson’s NSW InfoLine – previously called the HealthLine – is the single point of contact for people living with Parkinson’s, care partners, health professionals, and family members who require evidence-based advice, information, and connection with essential services.

The InfoLine gives you easy access to experienced Registered Nurses, an Allied Health professional with 20 years of prior experience in community pharmacy, counsellors, a qualified social worker, a specialised NDIS Advocate, connections to Support Groups and access to education seminars – all free of charge to the consumer.   

It receives more than 3,000 telephone enquiries per year – including calls from Allied Health and Aged Care providers seeking more information on Parkinson’s care.

Specifically, this service connects callers with an extensive array of resources including:

• Support Groups (via a dedicated in-house Support Group Coordinator)
• Specialist Movement Disorder Neurologists
• Community-based Parkinson’s Specialist Nurses
• Counselling for people living with Parkinson’s, care partners, and family members
• Verified providers of Allied Health Services including speech therapists, physiotherapists, occupational therapists, and exercise physiologists and trainers specialising in Parkinson’s.
• Parkinson’s clinics
• National Disability Insurance Scheme Advocacy

Conditions people call about

• Parkinson’s
• Progressive Supranuclear Palsy (PSP)
• Multiple System Atrophy (MSA)
• Corticobasal Degeneration (CBD)

The InfoLine team can help with a wide range of enquiries including: 

• Support for people who are newly diagnosed
• Parkinson’s symptoms and their management
• Support for people living with Parkinson’s throughout their journey
• Medications
• Person living with Parkinson’s and carer stress and concerns
• NDIS applications
• Connection to external health professionals with neurological experience
• Comorbidities
• Parkinson’s and employment – for both the employee and employer
• Tips on travel insurance, holiday planning and accommodation
• Benefits and entitlements for people living with Parkinson’s and carers
• My Aged Care services
• Parkinson’s research updates
• Planning hospital stays

Information packs provided by the InfoLine

• Newly Diagnosed Parkinson’s Packs (available in print and digital formats)
• Parkinson’s Medication Information
• Parkinson’s Symptom Management
• Information on Advanced Therapies
• Information on Assistive Devices

Phone the Parkinson’s InfoLine on 1800 644 189

Email: infoline@parkinsonsnsw.org.au