If you find that text size on the screen of your smartphone is too small, you can change your settings to increase the size and adjust the screen brightness. Find out how to change them here.

Before you click on a link in an email or download an attachment, make sure you confirm the identity of the sender.  If the email came from someone you know, it is likely safe to open the link or attachment. However, it’s always best to use caution when handling anything unknown on the internet.

There are a few unspoken rules (there are so many pop-ups on that page, would it be better to list them here or should we add a section about not clicking on pop-ups?)that social media users follow. For example, writing with the caps lock turned on is generally interpreted as shouting. Emojis and other images can also have their own meanings, so it’s best to research an unknown symbol before using it on social media or any other website.

Your phone allows you to store saved contact information for your family and friends so you no longer have to type in or remember each person’s phone number.Read through your phone’s instructions on how to add a contact to your phone, whether you use an Android or an iPhone. Here’s how to add contacts to your Android phone. Here’s how to add contacts to your Apple iPhone

There are scammers (fraudsters) who send alluring emails to try to steal personal information. You can avoid these cyber criminals by choosing not to open or reply to any emails from people you don’t know. Remember: if something seems too good to be true, it probably is.Most Australian banks, insurance companies, online shops and other companies have a policy of not asking you to share personal information by email. So, if you receive an email pretending to be from your bank asking for your account number for example, it will not be a legitimate request.The same caution should apply to telephone calls supposedly coming from your bank, the Australian Tax Office, Centrelink, etc. They have a policy of not asking for personal details over the phone – particularly account numbers or passwords. 

 If you don’t already have antivirus software installed on your computer, it is important to download and install it for your online safety. There are many free downloads available clicking here. These can protect your device from hackers or malicious viruses and software. A hacker is a person who tries to gain unauthorised access to your computer programs. A computer virus is a type of malicious code or program written to alter the way a computer operates. It is designed to spread from one computer to another. A virus operates by inserting or attaching itself to a legitimate program or document. In the process, a virus can cause damage such as harming the computer’s system software by corrupting or destroying data. Once you have installed antivirus tools, they run in the background on your computer. You don’t have to do anything more than occasionally update them. They will give you an automatic alert if they detect an issue, and they usually quarantine viruses so they cannot damage your computer or phone. You can then browse the internet while feeling a bit more secure.